For information on our Other Guarantees please scroll down.
100% Money Back Guarantee
Our collection of silks are the finest available anywhere and we are so confident you'll absolutely love your items, that we guarantee it! If you are not satisfied for any reason, you may return or exchange your items. See below for details.
SATISFACTION & MONEY BACK GUARANTEES
At Designer Silk Plants and Flowers our primary goal is your complete satisfaction. In the event that you purchase something and then decide that it's not right for you, simply return it to us. We gladly accept returns and exchanges. Please see our Shipping & Return Policy page for more details.
110% LOWEST PRICE GUARANTEE
We will meet and beat ANY advertised price for the same silk item by 10% of the difference!
- - Designer Silk Plants and Flowers will not be undersold! - -
In the event that you find a lower price from another online store on a currently in-stock item, we will beat it by 10% of the difference.
Simply send an email to us at BEST PRICE and include the URL of the lower priced item. If the item is available in more than one style or size, please indicate which size you are interested in.
To be eligible for a price match, your request must meet the following conditions:
- The online store must have the identical item priced accurately at the time you submit your request.
- Our Lowest Price Guarantee does not apply to out-of-stock or special order items.
- All price matches must be submitted prior to ordering.
We want your business and we guarantee you'll get the best price and the highest quality.
The Designer Silk Plants and Flowers lowest price guarantee is valid on the retail price of the item only, not on shipping and/or handling charges. No close-outs, misprints, special buys, special promotions, or liquidations. Not valid on Member Club / Discount Designer Club pricing, or on items that have Free Shipping.
FAST SHIPPING GUARANTEE
Designer Silk Plants and Flowers is committed to shipping your order within 72 business hours whenever possible. All products that are in stock are shipped within 72 business hours or youíll receive an additional 3% discount off your order upon request. Fast shipping is important to you, so itís guaranteed!
- This guarantee applies during business hours only. Business hours are defined as Monday thru Friday 9 a.m. to 5 p.m. CST. If you place an order on Friday evening, Saturday or Sunday our guarantee is to have your order shipped by the close of business on Wednesday of the following week. (Standard holidays do not count as business hours)
- This guarantee does not apply to backorders, items that are out of stock or made to order or custom items.
- This guarantee does not apply to products that specifically declare shipping times that do not fall in line with our guarantee.
***Note, our guarantee is specific to the time it takes Designer Silk Plants and Flowers to ship your order. We cannot guarantee how many days it may take for the shipper to deliver the item(s) to you. Please see our Shipping Policy Page for estimated transit times.***
100% SECURE SHOPPING GUARANTEE
At Designer Silk Plants and Flowers, we realize that shopping online can feel a bit risky. However, the truth of the matter is that advances in secure server technology have made shopping at Designer Silk Plants And Flowers just as safe as using your credit card to shop around town or over the phone. Our goal is for you to feel as comfortable using your credit card at Designer Silk Plants and Flowers as you do everywhere else that you shop. To that end, Designer Silk Plants and Flowers has partnered with GeoTrust and Authorize.net to provide secure platforms for all online credit card transactions.
GeoTrust is one of the world's largest digital certificate providers, and a leader in a wide variety of Identity and Trust services. GeoTrust's comprehensive array of technologies enables organizations of all sizes to secure e-business transactions cost-effectively. GeoTrust's Identity Verification Services ensures the identity of business entities and/or individuals in online transactions. GeoTrust products also validate website identities, instilling confidence in consumers. GeoTrust's Signing Services represent the latest in next-generation technology for digitally signing applications, binding people and documents, and assuring code integrity to wireless platforms. More than 100,000 companies in over 150 countries employ GeoTrust technology for transaction security, identity verification and trust services on the Internet and over wireless networks.
The Authorize.Net Payment Gateway is a secure Internet bridge between merchant businesses and the credit card and electronic check payment processing networks. The Authorize.net internet payment gateway supports the Internet's strongest security technologies, including Secure Socket Layer (SSL) technology with 128-bit encryption. These encryption technologies work with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). All financial information submitted on Designer Silk Plants and Flowers's site is encrypted and digitally signed as it travels over the Internet using Authorize.netís industrial-strength security technologies.
The combination of GeoTrust and Authorize.net used in the processing of your transactions guarantees that youíre protected by the highest levels of security available and ensures complete and total privacy for Designer Silk Plants and Flowers's online customers. Using your credit card affords you the added advantage of knowing that, in the event that there is a problem with your purchase, the credit card company will remove the purchase from your bill and Designer Silk Plants and Flowers will not be paid. Furthermore, in the extremely unlikely event that shopping at Designer Silk Plants and Flowers leads to an unauthorized use of your credit card, most financial institutions either cover all of the resultant charges or limit your liability to $50 (refer to the Fair Credit Billing Act or your credit card agreement for further details). Should the bank not cover this additional $50 liability, Designer Silk Plants and Flowers will cover it, provided that the unauthorized use of your credit card resulted from an error on the part of Designer Silk Plants and Flowers as a result of purchases made on Designer Silk Plants and Flowers through the secure server, and through no fault of your own. In short, using your credit card at Designer Silk Plants and Flowers is absolutely safe - we guarantee it.